PRIVACY POLICY
Lama Sparsha Foundation – Sparsha Yatayat Platform
Lama Sparsha Foundation (“Foundation,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the platform (“Platform”).
⸻
1. Who We Are
Lama Sparsha Foundation is a community-focused, nonprofit-oriented organization.
Sparsha Yatayat is a community service platform created to help community members coordinate voluntary rides and support services.
We are not a commercial transportation company and do not sell user data.
⸻
2. Information We Collect
We collect only the minimum information necessary to operate a safe and trusted community platform.
a) Information You Provide
• Full name
• Phone number
• Email address
• Profile photo (optional)
• Pickup & drop-off locations (ride coordination only)
b) Driver-Specific Information
• Driver’s license confirmation (no public display)
• Vehicle details (basic)
• Insurance confirmation status (not insurance documents)
c) Automatically Collected Information
• Device type
• App usage data
• Approximate location (only during ride coordination)
• Log and diagnostic data
⸻
3. How We Use Your Information
Your information is used only for community service purposes, including:
• Account creation and verification
• Ride coordination between community members
• Safety and trust within the community
• Communication related to rides or support
• Platform improvement and security
We do not use your data for advertising or selling purposes.
⸻
4. What We Do NOT Do (Important)
Lama Sparsha Foundation does NOT:
• Sell personal data
• Rent or trade user information
• Share data with advertisers
• Track users outside the app
• Collect unnecessary or sensitive personal data
⸻
5. Information Sharing
We may share limited information only when necessary, such as:
• Between driver and passenger for ride coordination
• When required by law or legal request
• To protect safety, rights, or community welfare
All sharing is minimal and purpose-based.
⸻
6. Location Information
• Location data is used only during active ride coordination
• Location tracking stops when the ride ends
• Location data is not stored permanently
• Location is never sold or shared externally
⸻
7. Data Security
We take reasonable steps to protect your data, including:
• Secure servers
• Limited internal access
• Encryption where applicable
• Regular system monitoring
⸻
8. Data Retention
• We retain data only as long as necessary for community operations
• Users may request account deletion
• Some data may be retained if legally required
⸻
9. Children’s Privacy
Our Platform is not intended for children under 18.
We do not knowingly collect data from minors.
⸻
10. User Rights
You have the right to:
• Access your information
• Correct inaccurate data
• Request deletion of your account
• Withdraw consent (subject to legal obligations)
Requests can be made via our official contact.
⸻
11. Third-Party Services
The Platform may use limited third-party tools (e.g., maps, hosting, analytics).
These services are bound by their own privacy policies.
Lama Sparsha Foundation is not responsible for third-party practices.
⸻
12. Legal Compliance
We may disclose information if required to:
• Comply with law or legal process
• Protect community safety
• Prevent misuse or fraud
⸻
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the Platform means acceptance of the updated policy.
⸻
14. Contact Us
For privacy-related questions or requests:
📧 groupsparsha@gmail.com
